1. Introduction
Welcome to Red Hunter Foods Ghana (“Red Hunter Foods”, “we”, “our” or “us”).
We respect your privacy and are committed to protecting the personal information you share with us through our website, https://redhunter.8figas.com.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make purchases or use our service
2. Data Collected
We may collect the following types of information when you use our website:
Personal Information: Your name, email address, telephone number, delivery address and other contact details you provide when placing an order or contacting us.
Order Information: Details about the products you purchase, your order history, delivery instructions and other information needed to process and fulfil your orders.
Payment Information: Payment-related details required to complete transactions. Payments made through third-party payment providers, such as Paystack, are subject to their applicable privacy and security practices. We do not intend to collect or store your full payment card details directly.
Technical Information: Information such as your IP address, browser type, device information, pages visited and general website usage data may be collected automatically.
Communication Information: Information contained in messages, enquiries, feedback or other communications you send to us.
3. How We Use Your Information
We may use the information we collect to:
Process and manage orders and payments.
Arrange deliveries and communicate order updates.
Respond to enquiries, requests and customer feedback.
Provide information about our products and services.
Improve our website, products and customer experience.
Maintain website security and prevent fraudulent or unauthorised activities.
Meet applicable legal, tax, accounting and regulatory obligations.
Send promotional messages where permitted by law and, where required, with your consent.
4. Sharing Your Information
We do not sell your personal information to third parties.
We may share relevant information with trusted third parties where necessary to operate our business, including:
Payment providers: Such as Paystack, to process payments and verify transactions.
Delivery and logistics providers: To fulfil orders and deliver products.
Website hosting and technical service providers: To maintain, secure and operate our website.
Professional advisers and public authorities: Where necessary to meet legal obligations or protect our rights.
We share only the information reasonably necessary for the relevant purpose and expect service providers to handle personal information appropriately.
5. Cookies & Website Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, improve performance and understand how visitors use the site.
Some cookies may be provided by third-party services integrated into our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required, we will seek consent before using non-essential cookies.
6. Data Storage & Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include access controls, secure website connections and appropriate safeguards provided by our hosting and service providers.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, handling customer enquiries, maintaining business records and meeting legal obligations.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to any applicable legal retention requirements.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of personal information where appropriate.
Object to or request restrictions on certain uses of your information.
Withdraw consent where processing is based on your consent.
Raise concerns about how your personal information is handled.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before responding.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services, including payment providers and social media platforms.
These third parties have their own privacy policies and practices. Red Hunter Foods is not responsible for the privacy practices of websites or services that we do not operate.
We encourage you to review the relevant privacy policies before providing personal information to third parties.
10. Children’s Privacy
Our website is not intended to encourage children to provide personal information without appropriate authorisation. We do not knowingly collect personal information from children in circumstances where doing so would be unlawful.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers or applicable laws.
Any updates will be published on this page, and the “Last Updated” date will be revised accordingly.
We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:
Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.
Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AncoraThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AncoraThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AncoraThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AncoraThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AncoraThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AncoraThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.